Upgrading Product Technology to Enhance Market Competitiveness
Continuously investing in R&D, we optimize the mixing structure and materials of our horizontal mixers to address the high moisture, high viscosity, and high fiber content of organic fertilizer raw materials. For example, we utilize specially designed impellers or spiral ribbons to increase shear force and material agitation, ensuring a mixing uniformity of over 95%, addressing issues such as material sticking to the mixing chamber and uneven mixing often seen with traditional equipment. Furthermore, we use high-quality, wear-resistant and corrosion-resistant materials for our mixing components to extend equipment life and reduce maintenance costs. Furthermore, we keep pace with intelligent technology trends and equip our equipment with automated control systems to meet the personalized production process requirements of different users. Our technological leadership attracts more customers and expands our product sales channels.
Optimizing the Service System to Improve Customer Satisfaction
We have established a comprehensive pre-sales consulting service, with professional technicians providing customer selection guidance. We recommend the most suitable horizontal mixer model based on factors such as the production scale, raw material type, and budget of the customer’s organic fertilizer production line. During the sales process, we ensure efficient delivery, installation, and commissioning, shortening customer wait times and ensuring rapid equipment commissioning. After-sales service includes a 24-hour hotline to promptly resolve equipment malfunctions. Regular customer visits are also conducted to collect feedback, providing a basis for continuous product improvement. Furthermore, operation and maintenance training is provided to enhance customer skills and extend equipment life. This comprehensive, high-quality service strengthens customer trust and loyalty, fostering positive word-of-mouth and driving further sales expansion.
